Shipping policy
Thank you for shopping with My Riding Underwear. Below you'll find information about our shipping destinations, delivery times, shipping costs, customs, and returns.
Where We Ship
We currently ship to:
Spain & Portugal
- Spain
- Portugal
European Union
- Austria
- Belgium
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- Italy
- Luxembourg
- Malta
- Netherlands
- Sweden
Rest of Europe (Non-EU)
- Iceland
- Ireland
- Norway
- Switzerland
- United Kingdom
International
- Australia
- Canada
- New Zealand
United States
Orders within the United States are fulfilled from our U.S. warehouse in Pennsylvania.
For more information, please visit our U.S. Shipping Information page.
If your country is not available at checkout, please contact us at:
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times are calculated from the date your order is dispatched.
Spain & Portugal: 1–3 business days
European Union: 4–8 business days
Rest of Europe: 5–11 business days
Australia & New Zealand: 7–15 business days
Canada: 2–5 business days
United States: 2–5 business days
Delivery times are estimates and may vary due to carrier delays, customs inspections, public holidays, or peak seasons.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address and selected shipping method.
The exact shipping cost is always displayed before payment.
Spain & Portugal
Flat-rate shipping: €3.00
Free shipping on orders over €100.
European Union
Flat-rate shipping: €7.00
Express-rate shipping: €28.00
Free shipping on orders over €100.
Rest of Europe
Flat-rate shipping: €8.90
Express-rate shipping: €29.00
Free shipping on orders over €150.
Australia & New Zealand
Flat-rate shipping: €15.00
Express-rate shipping: €49.00
Free shipping on orders over €200.
Canada
Flat-rate shipping: CA$14.95
Free shipping on orders over CA$150.
United States
Flat-rate shipping: $9.95.
Free shipping on orders over $100.
Customs & Import Fees
Orders shipped outside the European Union may be subject to customs duties, import taxes, or local handling fees.
These charges:
- are not included in your order total;
- are the responsibility of the customer;
- vary according to your country's regulations.
Orders shipped within the United States from our Pennsylvania warehouse are not subject to international customs or import duties.
Returns & Exchanges
For full details about returns, exchanges, and eligibility, please see our Return & Refund Policy.