Shipping policy
Thank you for shopping with My Riding Underwear. Below you'll find information about our shipping destinations, delivery times, shipping costs, customs, and returns.
Where We Ship
We currently ship to:
Spain & Portugal
- Spain
- Portugal
European Union
- Austria
- Belgium
- Czechia
- Denmark
- Finland
- France
- Germany
- Greece
- Hungary
- Italy
- Luxembourg
- Malta
- Netherlands
- Sweden
- Ireland
Rest of Europe (Non-EU)
- Norway
- Switzerland
- United Kingdom
International
- Australia
- Canada
- New Zealand
United States
Orders within the United States are fulfilled from our U.S. warehouse in Pennsylvania.
For more information, please visit our U.S. Shipping Information page.
If your country is not available at checkout, please contact us at:
Order Processing
Orders are processed within 0–1 business days after payment confirmation.
Orders placed before 12:00 PM (Berlin time, CET/CEST) on business days are shipped the same day. Orders placed after 12:00 PM will be shipped on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times are calculated from the date your order is dispatched.
Spain & Portugal: 1–2 business days
European Union: Standard: 3–5 business days / Express Shipping: 1-2 business days.
United Kindgdom & Switzerland: Standard: 3–5 business days / Express Shipping: 1-2 business days.
Norway: Standard: 3–8 business days / Express Shipping: 3-5 business days.
Australia & New Zealand: Standard: 5–8 business days / Express Shipping: 3-5 business days.
Canada: 2–5 business days
United States: 2–5 business days
Delivery times are estimates and may vary due to carrier delays, customs inspections, public holidays, or peak seasons.
Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery address and selected shipping method.
The exact shipping cost is always displayed before payment.
Spain & Portugal
Standard Shipping: €3.00
Free Shipping: orders over €100
European Union
Standard Shipping: €7.00
Express Shipping: €28.00
Free Standard Shipping: orders over €100
United Kingdom
Standard Shipping: £7.90
Express Shipping: £19.90
For orders over £120, Express Shipping is required due to customs processing requirements.
Free Express Shipping: orders over £215
Switzerland
Standard Shipping: CHF 10.90
Express Shipping: CHF 32.90
For orders over CHF 120, Express Shipping is required due to customs processing requirements.
Free Express Shipping: orders over CHF 280
Norway
Standard Shipping: €11.90
Express Shipping: €59.90
For orders over €130, Express Shipping is required due to customs processing requirements.
Australia & New Zealand
Standard Shipping: €15.00
Express Shipping: €69.90
For orders over €130, Express Shipping is required due to customs processing requirements.
Canada
Flat-rate shipping: CA$14.95
Free shipping on orders over CA$150.
United States
Flat-rate shipping: $9.95.
Free shipping on orders over $100.
Customs & Import Fees
Orders shipped outside the European Union may be subject to customs duties, import taxes, or local handling fees.
These charges:
- are not included in your order total;
- are the responsibility of the customer;
- vary according to your country's regulations.
Orders shipped within the United States from our Pennsylvania warehouse are not subject to international customs or import duties.
Returns & Exchanges
For full details about returns, exchanges, and eligibility, please see our Return & Refund Policy.